Loading case study…
Senior Product Marketing Strategiest in Professional Services
Akamai was an established enterprise infrastructure company whose SaaS products were evaluated, championed, and used daily by developers. Developers were critical decision-makers. Yet Akamai had no formal developer marketing motion, no scaled developer community, and limited visibility with developers relative to its competitors.
I was recruited from Salesforce specifically to build and grow that program from the ground up. OSCON, O'Reilly's open source conference, became the first real proving ground: Akamai's debut modern developer event presence, and the precedent that would shape every developer event that followed.
Launch Akamai's first modern developer event presence in under 30 days.
At the starting line there was no booth, no collateral, no swag, no event template, and a developer marketing function still being defined in real time. The event had to deliver on four fronts simultaneously:
There was no internal baseline to work from, so success criteria had to be estimated from historical data. And the audience itself was the hardest part of the equation: developers have finely tuned instincts for detecting when they are being marketed to, and they leave.
The strategic insight drove everything: developers don't want to be marketed to. They want to learn, connect, and belong.
Spread the word and give this marketer’s work the audience it deserves.
Share this case study with your network
So I designed the booth not as a one-off activation but as the first touchpoint in a larger developer ecosystem. It had to function as three things at once: a community gateway, a feedback engine, and a repeatable global template.
Experience design in two intentional zones. The Fun and Invitation Zone lowered the barrier to entry with a recharging lounge, beanbags, glowing cube tables with built-in chargers, a Lego wall, candy, drinks, and visible prizes. The event itself offered no charging stations, so that alone created immediate practical value and gave developers a reason to stay. The Education and Conversion Zone then picked them up with comfortable seating and swag, creating a natural path from conversation to learning to community signup, captured on iPads on both sides of the booth.
Execution and leadership. I owned end-to-end strategy and delivery under extreme time pressure: negotiating booth placement and pricing directly with OSCON, designing the booth vision and layout, directing collateral strategy with the creative director and copywriter, sourcing and coordinating swag vendors, and interviewing developer evangelists and sales to shape messaging around what developers actually asked them. Every element was built to be templated for reuse.
The booth exceeded its target by roughly 800%, and came in about 20% under budget.
On the floor. Traffic was heavy and sustained across all three days. Developers did not pass through, they stayed. Emergent "fireside chats" formed organically as people settled into the lounge, and evangelists and sales walked away with deeper product feedback than any survey would have produced. Developers signed up for the community on the spot. It became a relationship space rather than a pitch space. The Salesforce team was impressed enough to ask me for a walkthrough of our booth.
Internally. Leadership recognized the approach as a calculated strategic risk that paid off, and confirmed it had exceeded expectations on both qualitative and quantitative measures. That translated directly into what mattered most: increased executive support and a significantly larger budget to build bigger and better developer events.
The follow-on. OSCON was the launch, not the finish line. It unlocked:
A 30-day scramble with no booth and no template became the foundation of Akamai's developer ecosystem.
Senior Product Marketing Strategiest in Professional Services
Strategic Product Marketing Advisor in Marketing & Advertising
The author set out to make master data management accessible to enterprise buyers and turn it into a global lead-generation engine. They created a For Dummies book, surrounded it with webinars and sales outreach, and piv Read more
Senior Manager, Marketing Operations in Technology & Software
The author set out to make AI skills portable and consistently documented by building a Notion-based registry and changelog, synchronized automatically through a Claude meta-skill whenever skills were created or meaningf Read more
VP, Marketing at Mural
Jeremy set out to turn scattered roadmap information into a credible, customer-ready sales narrative. He researched calls, partnered with product and executives, tested themes with customers, and enabled sales, helping w Read more
Comments
No comments yet. Be the first to share what you think.