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Head of Product Marketing & AI GTM at Turtl
I led marketing repositioning at Turtl, a martech company originally positioned in the interactive-content category. That category served a broad range of ideal customer profiles and had become increasingly commoditised, making it difficult to stand out or explain why Turtl mattered to any one buyer. The strongest value was emerging with enterprise ABM marketers: they had a clear need for revenue content and a stronger reason to connect content activity to pipeline than our other segments, many of which were churning. The trigger was the mismatch between our broad category story and where the product was actually delivering durable value. I repositioned Turtl around revenue content for ABM marketers in enterprise companies, using the contrast between segment performance and the commercial quality of the opportunities we were creating as the evidence that this was the market we should own.
The company’s broad objective was straightforward: increase ARR. My objective was more specific — create qualified pipeline by narrowing the ICP and repositioning Turtl in a red-ocean category where competitors could quickly copy our language and claims. I owned the repositioning and its go-to-market execution end to end, without a team, and with limited budget and resources. That meant I had to build the strategy, messaging, and operating system myself, including an AI-enabled GTM system to scale the work. Success would be judged through the commercial signals available to us: MEDDPICC-qualified deals created, deal size, enterprise ICP performance, win rate, and quarterly attainment. There was no single prescribed target beyond increasing ARR; I had to establish a sharper path to it.
I started with the commercial evidence rather than a category theory. Turtl was serving a broad interactive-content ICP, but the strongest conversion rates, largest deal sizes, and most durable value were concentrated among enterprise ABM marketers. Other segments were churning, while ABM customers were giving us a clearer connection between content activity and revenue. That made the strategic decision straightforward: narrow the ICP and reposition Turtl from interactive content to revenue content for ABM marketers in enterprise companies. I rejected the safer option of keeping the broad category story and trying to improve it with more messaging; the data showed that the problem was the market we were claiming, not just how we described ourselves.
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